Basingstoke Country Hotel & Spa, Hook (Hampshire)

This hotel is quite outdated and in need of serious attention. While the staff were polite, the overall experience was marred by cleanliness issues and lack of maintenance. The rooms, although spacious, were not well-kept, and the dining options failed to satisfy. I found the prices to be reasonable, but it's hard to justify given the poor quality.

The hotel has potential, but it's definitely not meeting expectations for a four-star venue. While the staff were friendly, the overall condition of the place left a lot to be desired. The dining experience had some bright spots, particularly with breakfast, but other dining options fell short. The room was clean but dated, and the lack of air conditioning made for an uncomfortable stay at times.

I had high hopes for this hotel, but unfortunately, it fell short in several areas. While the staff were generally friendly, the rooms were in desperate need of a facelift and the dining experience left much to be desired. The location was convenient for travel but not idyllic. Overall, I felt I didn't get the best value for my money.

My stay at the hotel was quite disappointing overall. While the rooms were sizable and the hotel had potential, the lack of essential amenities and poor service left much to be desired. The experience was marred by hidden charges for basic facilities and unhelpful staff which overshadowed any positive aspects.

My stay at the hotel had its ups and downs. The location was decent for accessing nearby attractions, and I found the room to be appropriately clean and acceptable for the price. However, the service left much to be desired, particularly during check-in, and the dining options were rather limited and unsatisfactory. It's a place with potential but definitely requires some attention to detail to enhance guest experiences.